Process optimisation – how to successfully guarantee revenue for hospitals

The manual accounting processes for services that have been provided and the coding of cases are time-consuming and prone to errors. It is therefore important in a first stage to digitalise and automate these manual processes within hospitals. Hospitals have made vastly different levels of progress in this regard. Some of them are very advanced and already have digital patient files, among other things, while others are only just launching this procedure. Service companies need to recognise this difference and engage with the hospitals at the right point in order to achieve the most efficient results possible.

The basic medical data from the patient data is used when switching processes to digital accounting. If the information is available in digital form, it must be read and interpreted in order to achieve success for the hospital.

Service companies such as MAI (Medical AI Analytics and Information) can read the patient data and use it in the right context. It is then possible to issue invoices that reflect the services that have been provided on the basis of AI (i.e. with the help of artificial intelligence). MAI supports hospitals in this process from the outset. Right from the time that a patient is admitted, the documentation is mapped simply and in digital form for the doctors and nurses. MAI reads the data during a first stage and then transfers it to the hospital’s programmes using software.

Processing the patient files then takes place much more quickly thanks to the centralised processes and the digital analysis of the data. As manual tasks are eliminated, the hospital’s employees save significant amounts of time. This provides relief for their administrative tasks and, thanks to the cooperation arrangement with MAI, they can then fully concentrate on their core tasks again and provide care for more patients. This means more services that can be provided and documented for the hospital – and this in turn increases revenue.